Shipping policy

LIVIN — Shipping Policy

At LIVIN, we are committed to delivering your orders efficiently and reliably. Please review our shipping process below.

1. Order Processing Time

- All orders are processed within 2–3 working days (excluding weekends and public holidays)
- Orders placed after business hours will be processed on the next working day
- During peak periods (e.g. sales, holidays), processing time may be slightly extended

2. Shipping & Delivery Time

- Estimated delivery time: 10-14 working days after dispatch
- Delivery timelines may vary depending on destination, customs clearance, and courier conditions

3. Shipping Confirmation

- Once your order is shipped, you will receive a shipping confirmation email
- Tracking details (if available) will be provided so you can monitor your delivery

4. Shipping Fees

- We provide FREE worldwide tracked shipping on all orders.

5. Delays & Exceptions

While we aim to meet the stated delivery timelines, delays may occur due to:
- High order volumes
- Customs processing
- Courier service disruptions

LIVIN is not liable for delays caused by external factors beyond our control.

6. Incorrect Address

- Customers are responsible for providing accurate shipping details
- LIVIN is not responsible for orders shipped to incorrect or incomplete addresses provided at checkout
- Additional charges may apply for re-delivery

7. Lost or Stolen Parcels

- LIVIN is not responsible for lost or stolen packages confirmed as delivered by the courier
- If you experience delivery issues, please contact the courier directly or reach out to us for assistance

8. Contact Us

For any shipping-related inquiries:

Email: Support@livinera.com
Business Name: LIVIN

This shipping policy is subject to change without prior notice.